Account & security

Reset a password securely

Recover access and protect the workspace session.

Help guideUpdated July 17, 20264 steps

A clear path through this workflow.

Password recovery uses a short-lived, one-time token. LivraOne never emails or stores a plaintext password.

Password recovery uses a short-lived, one-time token. LivraOne never emails or stores a plaintext password.

Enter the work email. The response stays the same whether or not an account exists.

Use the link delivered by the configured transactional email provider. Older or consumed links will fail safely.

Use at least 12 characters and a password manager. Do not reuse a shared company password.

After recovery, sign out unknown sessions and contact support if you suspect unauthorized access.

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